Last Updated: 1 May 2025

Thank you for visiting the website of Awful Grace Ltd (“Awful Grace,” “we,” “our,” or “us”).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website at www.awfulgrace.org (the “Site”). By accessing the Site, you agree to the practices described in this Privacy Policy.

Please read it carefully to understand how we use and protect your personal data.

1. Use of Personal Data
   • We use the personal data we collect for the following purposes:
     • To process donations and issue receipts
     • To communicate with you about our activities, updates, fundraising efforts, and marketing initiatives
     • To send you newsletters, promotional materials, or marketing communications via email, social media, or other communication channels
     • To improve our website, services, and user experience
     • To comply with legal and regulatory obligations
     • To respond to your enquiries or requests
2. Collection of Personal Data
   • We collect personal data in various ways, including when you:
     • Visit our website or use our services
     • Make a donation, sign up for newsletters, marketing materials, or participate in events
     • Contact us via email, phone, or other communication channels
     • Interact with us on social media platforms or other online communication channels
   • The types of personal data we may collect include, but are not limited to:
     • Full name, email address, and phone number
     • Mailing address
     • Payment information (processed securely through third-party payment providers)
     • Any other relevant data related to our programmes, activities, or communications
3. Disclosure of Personal Data
   • We do not sell or rent your personal data to third parties. However, we may disclose your data to the following entities under specific circumstances:
     • Trusted third-party service providers who assist us with website hosting, payment processing, email communications, or social media management
     • When required by law or regulatory authorities
     • To protect the rights, safety, and security of Awful Grace and its stakeholders
4. Data Protection and Retention
   • We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
5. Your Rights
   • Under the Personal Data Protection Act (PDPA), you have the following rights with respect to your personal data:
     • Access: You can request access to the personal data we hold about you.
     • Correction: You can request that any inaccuracies in your personal data be corrected.
     • Withdrawal of Consent: You can withdraw your consent for the collection, use, or disclosure of your personal data.
     • To exercise these rights, please contact us at privacy@awfulgrace.org.
6. Third-Party Links
   • Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies to understand how your personal data is handled.
7. Changes to This Privacy Policy
   • We may update this Privacy Policy periodically. Any changes will be posted on our website, with the updated effective date noted at the top of this page. By continuing to use our website and services, you acknowledge and accept any such changes.

Effective Date: 31 March 2025
Last Updated: 31 March 2025

8. Contact Us
   • If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
     Awful Grace Ltd
     Data Protection Officer: Jenny Goh [accurate as of 1 May 2025]
     Email: privacy@awfulgrace.org
     Mailing Address: 600 North Bridge Road #05-01 Parkview Square, Singapore 188778
     By using our website, you consent to the terms of this Privacy Policy.